Insurance claims for packages sent using Australia Post labels are handled exclusively by Australia Post. Hello! 2. In addition to Etsy’s policies, you agree to comply with the terms and conditions and any other policies or rules imposed by the carrier you use to ship your items. That means that if an item is lost, damaged, or arrives later than expected, you will have no recourse against Etsy. Ready to join the FREE Holiday Prep Challenge for Etsy vintage sellers? Looks like you already have an account! If you purchased parcel insurance from Shipsurance for a USPS shipping label and need to file a claim, please check out this Help article. The other half of the label gets cut off, notes about who, where , when and how are added and then it is stapled to my copy of the invoice. I am using calculated shipping through post office retail rates, I do not want to have to self print out my own labels which is why i'm not using Etsy shipping, I want to be able to write out their address on the package and wait in line at the post office myself. Our labels are the perfect touch for weddings, bridal party proposals, birthday celebrations, holidays, baby … Set where you live, what language you speak, and the currency you use. Printing One Label per Sheet. That means that if an item is lost, damaged, or arrives later than expected, you will have no recourse against Etsy. Saying no will not stop you from seeing Etsy ads, but it may make them less relevant or more repetitive. If you’re using a computer find the order in shop manager and click on the order, then you should be able to mark it as sent etc (sorry I usually use the app so am rusty with the computer part. For more information on how to cancel and request a refund for a Canada Post shipping label, please take a look at this Help article. Parcel compensation is available through Royal Mail for shipping labels purchased from Royal Mail. FedEx will not be liable for FedEx SmartPost claims filed directly with FedEx. D. Comply with all local and international shipping and customs regulations. Read more about Seller Protection here. You don’t have to use Etsy shipping labels, if you gave the Etsy seller app on your phone go to the order and then ‘Manage’ and tap on ‘Mark as Shipped’ you then add the tracking etc and press send, I had to do this just today as I had problems with my own printer. We’re proud to be the only e-commerce shipping label provider to offer this service from Pitney Bowes. This Shipping Policy explains your shipping obligations as a seller and your rights and responsibilities when using Etsy’s shipping labels services. You can also use the smart pricing tool … Use Etsy’s Smart Pricing Tool. Be careful when using a public computer/printer. Note: The Shipping Costs drop-down list is set to Calculate Them for Me by default. If you purchase Australia Post shipping labels, the cost of each shipping label, taxes, and parcel insurance will appear separately on your payment account. For more information on how to purchase a USPS shipping return label, please take a look at this Help article. In the unlikely event an order does not arrive, be prepared to provide valid proof of shipping. You can use Calculated Shipping only if you plan to ship via USPS. @mirajolie    you don't need to use Etsy labels. 3 If the recipient paid via PayPal, her details — first name, last name, mailing address, and, optionally, e-mail address — are added automatically; if not, enter them in the appropriate fields.. To make sure that you don’t enter any of the buyer’s info incorrectly, consider copying and pasting it from the invoice. If you are using FedEx SmartPost, you must file claims for liability coverage for FedEx SmartPost shipping labels on Etsy for eligibility. 5 Best Tips to Use Pirate Ship Shipping to Save Money . A message will automatically go to your customer. Sellers may request a refund for USPS postage within 10 days of creating a label, as long as the label has not been used to ship a package. But don't fret, Etsy offers protection to sellers who meet our Seller Protection Program requirements. UK sellers can purchase Royal Mail postage on Etsy to fulfill their orders. When you mark an order as shipped, the buyer will receive a notification. Next, you ‘ll see the shipping labels page where you can choose between USPS or FedEx. By using FedEx shipping labels, you agree to comply with the FedEx Service Guide. I go to my local library and print out my labels there. I don't often use Paypal shipping, but when I do I print off the label on a sheet of ordinary paper and tape it to the parcel with clear packing tape, including a strip over the buyer's address. All final label charges will be listed on your payment account in CAD. Etsy processes refund requests, and we will notify sellers after their request has been approved or denied. Click on the van icon in the upper left of the item you want to ship. You've already signed up for some newsletters, but you haven't confirmed your address. PillowDetails was quicker than me to answer. If you use an Etsy shipping label, the order automatically moves to the Completed tab and the buyer is notified that the order is shipped on the date on the shipping label. The cost of a shipping label will For more information on how to file a claim for a lost or damaged package with Royal Mail, please take a look at this Help article. With Etsy shipping labels, you can send your orders with flats and letters at discounted rates that are cheaper than shipping parcels or using stamps from the Post Office. Protect your shipments s calculated shipping to have to use Etsy labels going over you..., bridal party proposals, birthday celebrations, holidays, baby … Hi Guys, and Tips! Parcel compensation from Royal Mail delivery services offer inclusive compensation at different levels have shipping costs calculated.... Put a note to the right of the order complete in Australia, Canada, you can calculated. Will allow you to enter the tracking number 'll automatically mark it as shipped after you download your label... All in one place time and for any reason merchandise sale was not completed through Etsy,,. Are responsible for shipping labels in order to do the same thing as me, you. For my money to come into my bank account same thing as me, but you have n't them... 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